Shipping Policy

Shipping Policy

At Lavene, we're committed to delivering your order as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays, promotions, or periods of high demand.

Shipping Times

United States

Estimated Delivery: 7–12 Business Days

International Orders

Estimated Delivery: 7–12 Business Days

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

We proudly offer Free Standard Shipping on all orders.

No minimum purchase required.

Order Tracking

Once your order has shipped, you'll receive a tracking number via email.

Please allow 24–72 hours for tracking information to update after your package has been dispatched.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees determined by your country's regulations.

These charges, if applicable, are the responsibility of the customer.

Delayed or Lost Shipments

While we work with trusted shipping partners, delays can occasionally occur due to factors outside of our control.

If your order has not arrived within 20 business days of shipment, please contact our support team and we'll be happy to investigate.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly before completing your purchase.

Lavene is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error in your address, please contact us as soon as possible after placing your order.

Need Assistance?

If you have any questions about your order or shipping, our customer support team is here to help.

Email: support@lavene.com

We aim to respond to all inquiries within 24 business hours.